Your booking will be made directly on Hala Yalla
Overview
- Accommodation (3, 4 or 5 stars)
- Transportations (bus, GMC, 2020, 2021, 2019, 2018)
- Meals
- Tour guide
- Activities
- Flight tickets
Location
Meeting point Taif
Other
Cancelation by customer:
Cancelation received 120 hours or more before trip kick-off will incur a penalty of 10% per person with the option to get a refund of 90% or 100% credit for future trips.
Cancelation received 48 hours before, but less than 120 hours before trip-kick off will incur a penalty of 25% per person and 75% will be used as credit for future trips.
Cancelation received 24 hours before, but less than 48 hours before trip-kick-off will incur a penalty of 50% per person and 50% will be used as credit for future trips.
Cancelation received within 24 hours of trip kick-off will incur a penalty of 75% per person and 25% will be used as credit for future trips.
By Mahfol Makfol :
If the trip is canceled by Mahfol Makfol, a 100% refund will be sent to the customer.
If the trip is canceled by circumstances out of Mahfol Makfol’s control, including, but not limited to, natural disaster or other force major circumstances, we will contact you immediately and offer you the choice of equivalent services or a full refund.
Covid-19:
If there’s a complete lockdown, Mahfol Makfol will refund 100% to the customer.
If there’s a proven positive Covid-19 case in one of the trip's registered guests, the trip will immediately be canceled, and a full 100% refund will be sent to the customer (this is subject to official testing results).
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